Reviews of Ramada Hotel & Resort Maidstone, Maidstone
Review by Anonymous on 24th January, 2008
Add your review Date visited: 2008-01-24
Good Points: RECEPTIONIST STAFF WERE PARTICULARLY HELPFUL
Bad Points: ROOM REALLY TOO SMALL FOR TWO PEOPLE
Review by Anonymous on 8th November, 2007
Add your review Date visited: 2007-11-08
Good Points: The room was exceedingly clean & the beds were very comfortable.
Bad Points: No fridge
General review: Everything was very good from our arrival to departure. Receptionists went out of their way to be helpful, cleaning staff were very good & polite. Only downside was the service in the restaurant was very slow, but the food more than made up for that.
Review by anonymous on 21st July, 2006
Add your review Date visited: july 2006
aweful hotel - beautiful setting yes, staff and cleanliness horrendous - last year we stayed at the hotel and many many people were complaining i myself complained -went back a year later hoping things would change but not so - took the entire stay there for them to clear the corridor of dirty linen and glasses etc hotel room itself was not cleaned properly and i had to throw rubbish in bins that wasnt done and had to properly clean the bath myself on arrival - the reservations staff at the hotel (not the central reservations) were extremely rude on the phone would seriously not recommend this hotel - booked the room direct with the hotel then found that if you phoned the central booking line you could get the room £40 cheaper, when i then phoned to cancel the room with the hotel got told it was a concert night at leeds castle and they should have put their prices up due to the concert - so be warned do not book direct with the hotel - complained again and from the letter i received from the manager today would appear that they have no intention of changing and basically been told in no uncertain terms that i should stay somewhere else next time i visit maidstone
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