Reviews of Westerton Arms Bar, Bridge of Allan
Review by m rankine on 23rd August, 2010
Add your review Date visited: 20/8/10
i have just visited the westertom arms for the first time on a very busy friday and i will definately be returning . we were greeted at the door by a very pleasant waitress ,seated and our order taken very promptly .when the food arrived we were not dissapointed .If you are looking for good wholesome pub food this is the place to go .Great food ,great service,great atmosphere and not expensive.
Review by campbell stewart on 3rd June, 2008
Add your review Date visited: 30/5/08
Was at the McRobert centre at the weekend to see Elaine C Smith and was recommended to go to The Westerton Arms for some dinner. We had passed by many a time but never made it in yet. Would have to say the food was above average for a local pub and reasonable. We had to wait a wee while for a table though but maybe just because everyone was trying to get in before the show. Will definately try it again some time.
Review by anne on 18th February, 2008
Add your review Date visited: 18 February 2008
I have just returned from a traumatic visit to this restaurant. A rating of 1 was only given as I am unable to select 0. I ordered a diet Irn Bru, politely, ordered a prawn cocktail, my friend asked if we could just order starters at this point as we hadnt choosen a main course at that point, we were told no, the order had to be placed in full. We did not challenge this and ordered our mains with the starters. I ordered the Cajun chicken pasta, which is described as Penne pasta with Cajun chicken in a light cream sauce. This arrived and was red in colour, not what I had expected from the description. I decided to eat it anyway, however when I tasted it the pasta was so over cooked that it tore on the fork and fell off. I could not eat it so over cooked and after a lengthy wait, quietly said to the waitress that I did not want it as it was overcooked and not what I had expected as per the description on the menu. I waited a considerable length of time for "the boss" to see me. He eventually arrived when my friend had finished her meal and asked her if she was finished and lifted her plate and walked away, he then turned round some distance away and shouted back there was noting wrong with my pasta and it was my attitude that was the problem! He continued this ranting over another table of diners. I said nothing, with the exception of how unprofessional. He left us sitting there with no meal, no offer of anything else to eat including desert and no sign of a bill. We sat for a length of time awaiting the bill, however this did not materialise. We wrote a letter expressing our dissatisfaction and embarrassment and intimidation at his actions and handed it to the waitress and left, at which point he chased us on to the street shouting and asking if we were going to pay for our meal. In light of the lack of any meal on my part and the shock of his action I see no money was due. I still said nothing, my friend challenged him and he told her that I had a bad attitude, but her attitude was fine! She was the one that had a starter and main and did not pay I had a very wet prawn cocktail and a juice! I am still at a loss as to his attitude and can only assumed a case of mistaken identity. I have eaten in the Westerton on many occasions and never had a problem. The atmosphere has always been a bit frosty but the food was acceptable so I ignored this, but this mans outburst was appalling and neither my friend nor I will return nor will my family or any other friends. I have recommended this restaurant to several people, however when the staff take it upon them self to abuse patrons I will not tolerate this.
The food is all very unhealthy and even the salads are very calorie laden. There are far superior restaurants to visit and I will frequent them instead of this pub serving food badly and with attitude!
I did nothing to deserve this and am still shaking from the stress this mans agression caused
Walk by it is not worth it! unless you like your pasta like mush
Review by Lucy matthews on 28th January, 2007
Add your review Date visited: 27/01/07
This used to be a good pub, now unfortunately it has become a locals only old man pub, outsiders are not made to feel welcome.
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