It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Reviews of Marybrook Medical Centre, Berkeley

Best rates for a Local Hotel

Review by HH on 29th November, 2011

Add your review
I really tried to think of reasons why my relatives were having trouble with getting satisfaction from this surgery. And until I eventually had to deal with them myself, I thought perhaps my relatives were just not using the service appropriately, not giving the right info etc, as I work at a surgery myself and know how difficult things can be at times. But due to the decline in my relatives condition, I have had to deal with this surgery on a number of occasions, and I have to say, the surgery is VERY difficult to deal with to the point where a persons life is at risk. Receptionists saying they will get a District Nurse to come and do a blood pressure when the person needs admitting for cardiac problems; refusal of new cardiac drugs when requested 1 week after discharge because the surgery cannot find a discharge letter (it would be normal to chase the discharge letter - not tell the pt they cannot have their medications)and as a result the person went without new cardiac medications for 1 week! Blood tests not acted upon. I am embarrassed to say that I work for the NHS when this GP surgery is giving such poor service. I have spoken to the manager, but not got any feed back. Disappointing.

Date visited: many

Review by Mr Ken betts on 10th May, 2011

Add your review
5 weeks of being completely IGNORED on this particular occassion.I'm hardly ever illl , but whenever I go here, they fail to deliver ..always! Misinformation given at front desk. Dr Walsh who I 'was' assigned to, can never really be bothered, and always says" hey you're fine,bye then" and doesn't take any interest or action. the locumb doctor I recently saw says he referred me to a foot specialist...er four weeks ago...no news yet. and that is NOT unusual for this place. The appointments are completely broken when I arrive 2 minutes late , but the appointment time if you arrive in time...is set back 15 to 35 minutes...

Date visited: 10/5/11

- Write a Review

Brit Quote:
He who knows only his own side of the case knows little of that. - John Stuart Mill
More Quotes

On this day:
Battle of Berwick - 1296, Fire Claims 19 Glasgow Firefighters - 1960
More dates from British history

click here to view all the British counties

County Pages