Reviews of Cock Hotel, Stony Stratford
Review by Suzy Connolly on 28th August, 2007
Add your review Date visited: 10.08.07
If you are looking for a hotel to stay in Stony Stratford then i would look else where. I tryed to stay here on the 10th August for my wedding night but retuned at 12.30pm after my reception to find no way of getting into the hotel. I am not sure what hotel has no staff on duty at night but this place is in deed a Joke and a complete safety risk. So i would highly recomend staying elsewhere and if you are thinking of having a wedding here i would seriously consider going elsewhere. Even when we complained we had no response. Customer services is not even on there radar.
Date visited: 10.08.07
Review by Erica Lewsey on 22nd January, 2006
Add your review Date visited: 09/12/05
Christmas meal and overnight stay with friends. Unfortunately did not turn out as expected despite great lengths to ensure the evening was perfectly organised. We arrived to find that we had been allocated a table not in the restaurant but in a marquee attached. The marquee had heaters but despite our table being quite close to one we had to sit with our coats on all night as did the other guests. We were left to discover our own table and after being ignored for 20 minutes,the meal began. We asked three times for the wine menu and was told the wine waiter was on his way, he finally arrived forty minutes later! The meal would have been satisfactory had it been hot and sufficient portions.We would not return for another meal. The guests in the main restaurant area seemed to fair a little better as they seemed to get some attention from staff and the priority was obviously to get these guests served first so the dancing could begin.The rooms were satisfactory however the upstairs decor was very tired and long overdue replacement. The paintwork and carpets in the hallways were dirty and we pointed this out to staff. We would not make a return visit and would advise others not to at such a very busy time. We all felt the hotel had profit and numbers of guests high on their agenda and not the comfort and satifaction of its guests. We complained about several organisational issues on the night, room mix ups, lost payments etc and didnt get very far and so did not bother with the above comments. Had the Cock Hotel staff taken more interest in our party we would not be writing such a reveiw here.
Date visited: 09/12/05