Gateway

It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Featured Destination

September 2019: Autumn in the Southern Chilterns

We feel an autumn break should be about embracing the beauty of the season rather than trying to escape it in the search for year-round ...More
More Uk destinations

Reviews of Gateway To York, York

Best rates for a Local Hotel

Review by Ellen, Morpeth on 5th May, 2006

Add your review
Good Points: Good sized family room, very clean. Staff very friendly and welcoming also very attentive. Staff attitude very positive and went out of their way to help. Bread rolls at dinner were superb - homemade. Bad Points: Nothing - all very good General Review: An excellent experience, will stay again when visiting the area.

Date visited: 2006-05-05

Review by gm on 6th March, 2006

Add your review
Avoid this hotel. A special family weekend ruined by innefficiency and broken promises. Booked four rooms through the internet, paid in advance. However they insisted we paid again on departure, only to agree they had made a mistake two days later. 7 weeks later I am still waiting for the substantial refund they have agreed I am entitled to, despite every phone call being met with a promise to send a payment asap. Disappointing attitude to the fact that we were also charged 96 more via the internet than the actual charges in the Hotel. They do not accept that the Hotel should update its advertsied charges with special offers etc and say that has nothing to do with them. Such a disappointment. I would never recommend this hotel to anyone.

Date visited: January 2006

- Write a Review

Brit Quote:
Great literature should do some good to the reader: must quicken his perception though dull, and sharpen his discrimination though blunt, and mellow the rawness of his personal opinions - A E Housman
More Quotes

On this day:
The Houses of Parliament burn down - 1834, Jane Eyre Published - 1847, The Lion, the Witch and the Wardrobe Published - 1950, First Edition of Blue Peter - 1958
More dates from British history

click here to view all the British counties

County Pages