Reviews of County Hotel, Kendal
Review by Anonymous on 2nd September, 2008
Add your review Date visited: 2008-09-02
Good Points: Friendly helpful staff
Bad Points: In need of refurbishment
General review: Value for money
Review by Angela on 16th April, 2008
Add your review Date visited: 2008-04-16
Good Points: small and informal
Review by David on 21st July, 2007
Add your review Date visited: 2007-07-21
Good Points: Room was big, light and with excellent en-suite facilities.
Bad Points: Receptionist was involved in a telephone conversation with a client or prospective client when we arrived. I stood at the reception counter for about five minutes before being acknowledged.
General review: The only negative points were the reception as above, and the car parking. There is parking in the station car park opposite, but not always. It is a problem if clients have heavy luggage to unload and the few front-of-house spaces are taken. However, overall we found the hotel clean and well-presented, the accommodation spacious, the breakfast first-class and the overall experience a pleasure. The plus points easily outweighed the minor glitches mentioned above, but I think it would be helpful if staff were trained to at least acknowledge the presence of new guests, however gripping the conversation in which they are engaged. Last, but certainly not least, the room rate represented excellent value for money.
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