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Reviews of Bartlett Gooding & Weelan, Shepton Mallet

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Review by David Johnson on 15th February, 2008

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It's the Glastonbury office that I am reviewing. I have used them before for a house conveyance. I felt that although the job was done very well and thouroughly, that somehow I was constantly made to feel like I was rude or stupid in someway. I recently needed a solicitor again to deal with a tenant problem. I rang the original female solicitor. I was told that a different lady solicitor would have to deal with this, and would ring me later. Again, I felt this sort of, "Oh, you again" sort of attitude. Anyway, three times I rang to remind them about my enquiry. The response as usual had an irritated tone. I simply explained that no-one had rung me yet. "Oh well she's very busy, I have left her a note on her desk to ring you". "OK", I say. I have not had a reply from anyone.

Date visited: Early February 2008

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