Reviews of Aylesbury House Hotel, Solihull
Review by Anonymous on 19th June, 2008
Add your review Date visited: 2008-06-19
Bad Points: The Hotel was in a complete state of disarray. There was mess everywhere and no Chef or Bar Staff. Cooked breakfast was not available due to no chef.
General review: Unsatisfactory
Review by C.R.Tregorran-Herriett on 10th March, 2008
Add your review Date visited: 10/3/08
I have been a regular shopper at your store since it first opened I buy all my weekly shopping and fuel FOR 3 Vehicles at your Store.
I also buy Granary bread from your bakery dept as Granary is the only bread as a Diabetic I can safely eat.
I buy 2 loaves a week but for the last 2 weeks have been unable to purchase any as there was none on the shelves.
Today I asked a bakery assistant why there wasn't any Granary bread and she told me that they didn't stock it very often and it did't come in every day.
I have bought my bread and my shopping at your store for 12 or more years and I expect to be able to purchase [as do other Diabetics] Granary bread from your bakers dept when I do my Shopping.
Will you please look into this matter as it is unsatisfactory.
Colin H.
Review by tormouse on 24th July, 2007
Add your review Date visited: 21/7/07
I booked this believing that this was a 3 star AA rated hotel. I'm not sure that this rating is still valid.
The hotel is in poor condition now; it has not been well maintained and the bathroom smelt damp although at least the shower was hot and powerful.
We met some other guests who had stayed five years ago and who said that the hotel has gone very much downhill since then.
The building is lovely from a distance but could do with major refurbishment and updating now.
It's convenient for the M42 (about 5 minutes' drive) but that is about all that can be said for it! Oh and there are lots of cute rabbits on the lawns which are lovely.
Review by Susan Firth on 21st July, 2007
Add your review Date visited: 170507
My Daughter aged 18 and her boyfriend aged 23 were refused service because they were purchasing Alcohol and my 15 year old son was with them. My 15 year old son was asked for ID. Why?? he was not the one purchasing the goods and because he was under 18 the purchase was refused. I had made a similar purchase earlier in the week accompanied by my Son and no Id was requested. As we were on holiday 6 miles from Helston after being refused the purchase they came back. I had to accompany them to the Store to make the purchase a round trip of 12 miles therefore a total trip of 24 miles. I spoke with the Duty Manager and he could not explain to my satisfaction why the age of my Son was an issue when he was not making the purchase. Perhaps someone else could?
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