Reviews of Blacksmiths Arms, Hook
Review by Tim Harness on 29th May, 2012
Add your review Date visited: 29/05/12
Went as a party of 12 for my daughters 40th birthday.We were put in a back room,and basically had to go and order from the hot buffet in the main bar.
There was no welcome or follow up to see if the meal was alright,and we were never asked whether we wanted sweet menu,drinks or any other requirements.The staff were fine but we felt almost like intruders and on a previous visit were overcharged by approx £50.
Doubt if we will visit again
Review by Annoyed on 14th November, 2011
Add your review Date visited: 13 November 2011
Well I had heard so much, and what a disappointment. If your idea of Sunday lunch is dried to death roasts, frizzled up old potatoes, soggy veg and miserable staff then please come on down.
We went late afternoon granted, but if Sunday dinner is to be served all day, then keep it fresh and keep it covered. The food was tasteless and portions very tight for the price. In the days of £3.50 carveries, if you charge £8 each for 2 meats, then you have to keep it top notch, and it wasnt. The staff.. well this was the worst part. We were with a private party and they completely ignored us in the other room, instead the 3 girls just stood, folding napkins in the other room and being chatted up by 3 rather loud and foul mouthed regulars. To get served you ahd to catch their eyes, and even then get in the queue behind any regular that happened to pop up after you did.
Disgusting service, appalling food and will not be returning again.
Review by vickie on 23rd August, 2011
Add your review Date visited: 11-13 august
I stayed at the blacksmiths arms over 2 nights, with with other family members. I was struck by the friendly atmosphere from the moment we arrived. The rooms were comfortable, the decor was just right to make the rooms a comfortable home away from home. The food.....there are not enough words i can think of to explain how wonderful the food was, huge servings of lovingly prepared food, our party (which was a rather large party of about 10 people) everyone chose something different this was not a problem all the food arrived in good time. cant wait to visit again, even though we live 250 miles away will definately be making regular visits here again.
Review by Pat Shirley on 17th August, 2011
Add your review Date visited: 11th & 12th Aug 2011
I booked 3 rooms for two nights and requested an afternoon tea and evening meal for 15 people on the occasion of my mum's funeral. This was all done from 200 miles away and at short notice.
The service was great the staff were kind and helpful, befitting to the occasion.
The food was lovely, plenty of it and at a reasonable price too.
My family loved their rooms and were impressed with the cleanliness and super breakfast.
We will be visiting The Blacksmiths Arms in the future, next time on a more happy occasion. Thank You All.
Review by Charli Shirley on 13th August, 2011
Add your review Date visited: 11/08/2011 - 13/08/2011
Well what can I do apart from gush! The Blacksmiths Arms is beautifully refurbished in modern style with great attention to detail, but maintaining that old fashion warmth. Me and my husband had a wonderful welcome from the lovely owner Jamie, who is truly a breath of fresh air and couldn't be more obliging if he tried! We had the pleasure of staying for 2 nights in the B&B upstairs, which was nothing short of spotless and very nicely layed out. We stayed in room 2, where the bed is ENORMOUS so that was a lovely treat :) Digital TVs in all rooms, coffee and tea, the works! Fab breakfast served with a smile and great home cooked food all day. Staff all very efficient and friendly too. We would highly recommend this place and plan to go again in the near future, especially now we hear they are opening a new carvery! Many Thanks to Jamie and the whole team. 10/10
Review by Dean on 10th June, 2011
Add your review Date visited: 05.06.11
I visited the Blacksmiths Arms with my wife and two children and we were all very impressed! The food was delicious and the service was great. We would all recommend to friends.
Review by Michelle on 1st March, 2011
Add your review Date visited: 22/01/2011
I went to the Blacksmiths Arms with 3 other members of my family and we were not disapointed! The choice of meals available was huge. The food was excellent, we will be returning again soon without doubt!
Review by Unhappy diner on 16th January, 2011
Add your review Date visited: 15/01/2011
Avoid the blacksmiths arms in hook, what a terrible night we had, overpriced, bad quality produce and cooked bad and wen your wanting your bill it takes a hour, terrible experience , avoid at all costs
Review by A Happy Pub Goer on 14th September, 2010
Add your review Date visited: 13 Sep 10
Went for an evening meal with my husband and son. I had steak and guinness pie, my husband chicken curry. We both thoroughly enjoyed our meal,proper pub grub at its best! They have a good childrens menu with all the favourites there. Jamie couldnt be more welcoming if he tried. We have also been for sunday lunch but disagree with the earlier review about the gravy, i found this made my meal even more enjoyable. We will definitely be going back, 10/10
Review by anon on 29th August, 2010
Add your review Date visited: 28/82010
on recomendation went for an evening meal and was not dissapointed. The food and service were both excellant only fault was that you got far to much to eat if that can be a bad thing. did`nt catch the name of the man behind the bar/waiter but his personality and enthusiasm for his job made our evening very enjoyable will definatley recommend to others.
Review by Patsy Gill on 31st July, 2010
Add your review Date visited: 28 July 2010
Had meal at Blacksmiths. Service excellent, served within about 10 mins. Meal very good, attractively served. Surrounding very pleasant, restful and stylish. Last but not least mine host Jamie who was most welcomingly and attentive. Highly recommended.
Review by Anonamas on 27th March, 2010
Add your review Date visited: 19/3/10
Absolutley Brilliant! , a very welcoming feel to the pub , served by friendly staff , The food amazing , Drinks served ice cold , Only issue we had was the food was served about an hour and a half after we orderded
Review by A happy customer on 15th March, 2010
Add your review Date visited: 14/3/10
I myself took a large party of family members to the Blacksmith Arms for Mothers day. As this was my first visit to the Blacksmith arms I had high hope for a pleasent afternoon...and i wasnt dissapointed. The venue is stunning and the table was set up to a high standard.
We were greeted by the landlord Jamie who honestly could not do enough for us. The meal was exceptinal and in keeping with a traditional Sunday lunch.
I found the staff well trained and the service was very fast and my whole party said how much they had enjoyed it and we will definatly be returning there again in the near future.
Review by Rob S on 7th February, 2010
Add your review Date visited: 7/2/2010
Went for Sunday lunch as a birthday treat for my partner's son. Meal was presented to a high standard and would have been impressive except that the gravy had an overpowering nasty taste of lamb. When the matter was raised with the staff they acknowledged that all the meat roasting juices went into the gravy pot. Pity that lamb happened to be pretty heavy on the menu that day and all my party dislike lamb - which is why we expected BEEF gravy with our ROAST BEEF. Poor response to our complaint shows poor staff training and my partner (who was a waitress in a top restaurant a few years ago)was unimpressed. We'll never eat there again.
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