Reviews of Marks & Spencer, Stratford-upon-Avon
Review by Julia on 24th May, 2008
Add your review Date visited: n/a
The phone number listed for Stratford upon Avon's Marks & Spencer (Bridge Street) does not work causing much frustration! I have called four times now and each time I am greeted by a ladies monotonous (recorded) voice asking me to press 'nought' or 'hold' to speak to an operator and each time I am duly cut off!
Review by Tim Walker on 11th December, 2007
Add your review Date visited: 11 December 2007
Is it not time that M&S woke up to the fact that service to customers is important and that profit is not everything. When trying to order food from their "Christmas food to order" catalogue I was told that only one collection slot was available and that was it. I wonder what would have happened if this slot had been full before the cut of date for ordering - turn custom away. Why isn't M&S management more flexible in their approach to customers - if there is a bottle neck for goodness sake do something, don't turn business away through blinkered thinking.
Review by valerie sluman on 11th June, 2007
Add your review Date visited: June 11th 2007
Re Stratford upon Avon branch:-
Everything fine, -merchandise surroundings staff(friendly and helpful as usual)food section well stocked and tempting ,- but oh that
AWFUL MUSIC!
Please please rethink your policy on this , it is distracting and cheapens the store.Today it was particularly unpleasant and intrusive, - a screeching caterwaul.From speaking to friends I know there are many people who feel this way.
How about trying a survey of your customers?
yours in anticipation -Valerie Sluman
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