It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Reviews of Queens Head,

Best rates for a Local Hotel

Review by mrs scott on 22nd September, 2011

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this is a very good traditonal public house run by a local family they have just been awarded grade 4 for foood which is great news as the preveuse people only had 2. the staff put there selfs out to be very helpful the place is very clean a good atmosfer and good food will go back again as for children the licences oldest grandaugther works week ends others are all in full time school so it was customers children that are in with there parents wish some people would get facts right before commenting as it does in some instance put people off but once agine children are allowed in public houses.

Date visited: 26/9 2011

Review by anon on 1st March, 2011

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As me and my hubby were visiting Stokesley we decided to go to the queens for a spot of lunch,we ordered food and had to wait just over an hour for our lunch as like the other reviews we would have walked out if we hadnt of paid.We found that eating our lunch was like a school lunch hall as a young screaming child made lots of noise we couldnt hear ourselfs think, but one regular mentioned it was like a kindergarten at night with the landladys grandchildren.And the staff certainly have attitude and appearence issuses.Certainly wouldnt go back in there , pastys next time we visit.

Date visited: 11/2/2011

Review by zoe Grier on 16th August, 2010

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My self and family(2 young children) went for lunch at the queens head . I have to say that it was fantastic. The staff where kind helpfull and went out of there way to help me with my children. 1 member of staff even took my children to the beer garden that backs on to the river and let them feed the ducks. They went out of there way to be kind and considerate. The food was fantastic all of which was home made.I have looked at the reviews of this pub and i have to say that the new owners from october 2009 have worked wonders with the place. It is very clean and the staff very welcoming. Flys? i didnt have any problems didnt see any . I would recommend this pub to all familys . I even sent other family mambers there on a night out to see the beer pigs they had a great time and have now become regulars there. All i can add is that this pub is worth visiting,you may have a slight wait at busy times for food but its fresh and its not a mac donalds drive through. So go and try it,we will be going again . Well done and it is very nice to have such a good family and traditional pub in the area which is hard to find .A real gem.

Date visited: 14/08/2010

Review by florence peacock on 6th August, 2010

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hi every one i did not even know about this site till a customer told me i took the pub on in october 26/10/2009 i would agree with a lot of the comments made, but i would like to suggest you try here once more we get a very wide range of customers and cater for every body.we have decorated from function room right through to the down stairs bar the pub is very clean we have had very posative feed back from our customers the food is all home made we had a few problems when we took over but now we are going forward as for the flys well we can not do any thing about nature but ive been told by the enviromentle officer that i have fly zapppers than any other pub in stokesley and our fly problem is not a problem any more. also we have live entertainment every saturday night so come and join myself and family for a great night out or pop in for lunch and a drink with us during a visit to stokesley see you soon florence peacock

Date visited: took over 26/10/2009

Review by Paul Cornwall on 29th August, 2009

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I work as a support worker with adults with learning difficulties and on Fridays regularly take a lady in her seventies out shopping. This particular day we were in Stokesley and decided to have lunch at the Queens Head. Although the food was adequate for the price we paid it was impossible to enjoy our meals as we spent the entire time having to shoo away the flies that were continuously landing on our food. My friend is a rather slow eater and was becoming very distressed that she constantly had flies crawling over her food. Eventually she was so upset that I took her barely eaten meal to the bar to complain to the barmaid. She took the meal away and said she would ask her boss to come and see me. After a considerable wait a woman came out to see me and before I could explain she immediately started telling me that she was not prepared to give my friend a refund as there was nothing wrong with the food. I asked her if she considered if food with flies crawling over it had nothing wrong with it and she told me there was nothing they could do about the flies. I was frankly appalled by the attitude of the staff which resulted in my client paying for a meal which was inedible and, as a result, having to go without her lunch. I realise that in the middle of summer there are always going to be a few flies around but this pub has a serious problem and was clearly infested. It is hard to believe that they were all coming in from outside. I find it hard to believe that we will have been the first of their customers to have experienced the disgusting conditions that we encountered that day. This pub should not be serving food to the public until they find the source of the infestation and deal with it. I would strongly advise anyone thinking of eating this establishment to go elsewhere. Not just because of the flies but because of the impolite and uncaring attitude of the staff. I have informed Trading Standards and the Environmental Health department of our experience.

Date visited: 28-08-2009

Review by e.garvey on 13th April, 2009

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bank holiday.stokesone of my favourite places but when we went for a meal at the queens head I was so upset with the service it will be a long time til we visit agian.We ordered a simple lunch of burger salad and chips,after a half hour wait I ask how long and was told not long.After an hour we where still waiting no apolige and if we had not paid we would have walked out,then when it arrived after 1 hour 10minutes it was incomplete the mushrooms were missing I give up. A couple came in as we were being served but when I told them how long we waited the went to the pub up the road.

Date visited: 13/4/2009

Review by JIM SLATER on 4th April, 2008

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UNDER NEW OWNERSHIP AS OF 31/03/08 ALL COMMENTS BELOW ARE REF TO THE LAST LANDLORD

Date visited: 31/03/08

Review by Hull group on 23rd July, 2007

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A goup of 12 of us from Hull (men & women) ended up in this pub on Saturday 21/07 and I can say that the landlady & staff were the most friendly people we have come across, we had a great laugh. They made us feel more than welcome and at the end of the night after trying unsuccessfully to get us taxis back to our hotel in Upsall the landlady's partner drove some of us back to the hotel. I'm not sure if it's 'child' friendly as it was night time. Thanks again.

Date visited: 21/07/07

Review by Paul Watkins on 6th June, 2007

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visited this place and found it to be what i class as a rough pub, was not made to feel welcome at all, and rude staff to add to my visit , wont be going back there i can say that with certainty.

Date visited: 26/05/2007

Review by Editor on 25th January, 2007

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**New Owners took over August 2006** Reviews below relate to the old owners

Review by John S on 30th July, 2006

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Being from the area originally I knew the reputation of this pub. Recently moved back and was reliably informed that it had turned the corner in the last few years so decided to give it a chance. Behaviour was laddish, very audible comments were offensive and the swearing gratuitous. The indifference of the staff seemed to condone it all. Basically its a no-go pub as far as families are concerned. What a shame as the town is lovely and there are so few pubs.

Date visited: 28 July 2006

Anonymous Review on 5th June, 2006

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The worst service I have ever experienced in a public house with a nasty atmosphere. The staff are extremely rude and discriminate against customers who do not fit in with their usual clientele.

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