Reviews of Craigiebield House Hotel, Penicuik
Review by Anonymous on 31st October, 2008
Add your review Date visited: 2008-10-31
Good Points: Very nice bar and restaurant area. Staff were very friendly and helpful. the service in the restaurant was excellent and the food was first class.
Bad Points: The standard room was fairly small and some fittings were requiring attention/replacing. Old television with only 5 channels.
General review: Very nice hotel, in a good location, we would definitely book it again
Review by Karen on 4th July, 2008
Add your review Date visited: 2008-07-04
Good Points: Excellent relaxed and friendly atmosphere.Lovely location and lovely gardens.
General review: Can't wait to come back.
Review by MAY RUSSELL on 3rd December, 2006
Add your review Date visited: 2 December 2006
WHILE ATTENDING A RETIREMENT AND BIRTHDAY PARTY IN THE FUNCTION HALL IWAS DISAPPOINTED TO FIND THE BAR RAN OUT OF PERNOD AFTER MY FIRST DRINK. A LITTLE LATER IN THE EVENING THE BAR RAN OUT OF VODKA TOO.
THE LACK OF PERNOD WAS EXPLAINED BY THE "MANAGER" AS THERE "WAS NO DEMAND FOR IT" AND RUNNING OUT OF VODKA BY A DISMISSIVE SHRUG OF THE SHOULDERS.
SLOPPY MANAGEMENT AND VERY LITTLE ATTENTION TO CUSTOMER CARE SPOILED AN OTHERWISE GOOD NIGHT AND MAKE IT VERY UNLIKELY THAT THE STAFF OF THE LOCAL TESCO STORE WILL HOLD FUTURE FUNCTIONS THERE.
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