Reviews of Hunters Lodge, Sunderland
Review by kosta on 12th June, 2010
Add your review Date visited: 11/06/10
I was not happy with the service I received. Later on the night after attending a party me and my partner were locked out and was prevented from entering our room. We knocked several times for two hours (to be precise) and later on had to climb onto the roof and awake all the other guests to be able to get in, we got in by entering through one of the guest's window at 4:30am. This was not our fault as we asked for the main door key but did not receive one, after the bad service we recieved we did not even get breakfast the following morning. Due to this incidence I shall NOT be returning to the hotel!
Review by Scott M on 25th June, 2009
Add your review Date visited: June 2009
The Hunters Lodge is now the NEW Hunters Lodge after yet another change of management. The current management (a most welcoming and proffesional couple) have invested much time and money in the place, and now it is looking as good as ever.
Good beer, good food, (excellent prices!) and welcoming atmosphere.
After a period of unproffesional management hopefully this is a new future for a fine pub.
Highly recommended.
Review by Gary D on 5th April, 2009
Add your review Date visited: 28th March 2009
We visited the Hunters Lodge as we have relatives coming to attend a wedding in July and thought we would check out the pub and book rooms for them. However I have to say that the pub is under new "management". We bought a drink at the bar and ordered some food which was lovely, the service was average and both managers were drinking at the bar and could hardly stand, no way to run a business, friends of ours have been to the pub before and warned us ....needless to say we are looking for other accomodation for our relatives, they have children and we don't want them exposed to people like that. Avoid at all costs!!!
Review by mr &mrs mulholland on 18th April, 2008
Add your review Date visited: 4 april 2008
absolutely fantastic accommodation. me and my husband stayed here as the pub hosted my granddaughters 21st birthday and we are from surrey.
upon arrival we where greeted by lovely hosts who offered there services most great fully and we where also offered a free glass of wine each to take to or room as we where attending a party there that night.we stayed in the honey moon suite which was absolutely gorgeous with fantastic views of their beer garden and fields across the road. i must also comment on how delightful the buffet was that the pub provided for the party. the party was absolutely fantastic as well. everything ran smoothly and my grand daughter even received a birthday card from all of the staff wishing her many happy returns. all in all this was an absolutely fantastic stay at the hunters lodge and i would gladly recommend this to anybody who wished to stay in the sunderland area. many thanks once again to all of the staff i throughly enjoyed my stay with you.
mr and mrs mulholland
Review by Nichola Rose on 12th March, 2008
Add your review Date visited: January 2008
Bill and Janine Swinburne have decided to leave the Hunters Lodge for pastures new. They would like to take this oppotunity to thank all of their customers past and present for their on going support. Furthermore they would like to wish the new tenants the very best of luck for the future and hope that their time at the Hunters Lodge is as happy and prosperous as ours was.
Yours Sincerely
Nichola Rose
(Function & Reservation Manager)
For and on behalf of Bill & Janine Swinburne
Review by Snevik M on 15th January, 2008
Add your review Date visited: January 2008
Excellent standards; warm hospitality; good food.
- Rooms are clean and good maid servis given daily
- Telephones are reasonable priced and easy to use
- Have an active protect the environment policy in use to help reduce their carbon footprint
- Comftable beds
- Nice ensuite
- Good view
- Fantastic Service
- Freindly management staff
- Helpful
- Not too intruding
- Would be nice to have sky tv in rooms
Thumbs up, my company will definately be usxing you on a regular basis.
Review by Mr Parks on 15th January, 2008
Add your review Date visited: Oct 2007
After staying at the hunters lodge i left feeling satistisfied and content. I would like to praise unsung heroes the managers bill and janine swinburne who catered for my every need and made my stay pleasent. No one can comprehend how hard these guys actually work weather its cooking my breakfast at 8am or closing down the bar at 11pm. Wish you every success for the future, and I'll definate be back soon. John
Review by mrs laura hull on 3rd September, 2007
Add your review Date visited: 11/7/07
i recently stayed at the hunters lodge with my husband,and i must say my stay was very enjoyable we were greeted by the most friendly staff then took up to room 2(bridal suite) and it was fantastic it was picking clean and newly refurbished.we also had a drink in the warm and cosy bar and had a bite to eat of there lovely menu witch had a wide variety of food to suit everyone.we were made very welcome and trated 1st calss we will deffonatly be back thankyou for a lovely stay
Review by Mrs A Sommerville on 20th August, 2007
Add your review Date visited: 21/08/2007
As sales Manager for a waste management company my work often takes me away from home. I have been staying for the last two months at The Hunters Lodge B&B and Rest they staff are first class nothing is to much bother it makes my stay very pleasant almost a home from home.
The decor in the rooms are clean and modern I have been in quite a few of the rooms and they are all 1st class.
The food is excellent and they cater for all tastes.
They are improving the establishment every week and are doing wedding receptions,christenings,birthday party's I would use the facilities myself for any functions if I was based in the area great all round accommodation for work or lesuire.Top marks to all the management and staff.
Review by mike moyles on 12th August, 2007
Add your review Date visited: august
as a avid fan of spurs...come on the lads! me mate and i had to travel up to sundeland to see the match. what a bummer we lost! the stay however was very plesent, a result i was pleased with. very clean very nice, friendly and cracking atmosphere. topper every time
Review by Samantha Jones on 4th August, 2007
Add your review Date visited: August 07
1st class B&B. Not in a central location however is a short 5 min car journey from town centre. Situated in its own beautiful grounds which were delightful when it was sunny...note the stress on WHEN! What is going on with the summer weather of 07?
The rooms are very comfortable, crisp and clean with a modern decor. The hosts were extreamly helpful which was very appreciated!
One negative point however, the full english breakfast was delicious...bad news for the waistline!
If your looking for a warm friendly clean and modern place to stay which is easy on the wallet then the Hunters Lodge is the place to stay.
Sammy x
Review by Mrs V Haynes on 3rd August, 2007
Add your review Date visited: 28th July 2007
We spent the weekend at the Hunters Lodge because my husband was keen to see the Sunderland airshow. The staff were very nice and made us feel very welcome. The rooms are beautiful. If you ever visit you must check into the honeymoon suite it has marvelous views. We will definately be back to stay next year and have recommended it to all of our friends and relatives.
Review by Chris Turpin on 31st July, 2007
Add your review Date visited: 28th July 2007
Spent 3 nights at the hunters lodge with the family attending the misses sisters wedding. It was lovely. Nice hosts, very friendly very helpful, good grub and the kids loved it. Nice big gardens and play area. Would definately recommend. Spot on.
Review by John Terry on 10th July, 2007
Add your review Date visited: 4th-8th July 2007
&BAs a business man I continuously travel around the country staying in numerous hotels. I have stayed in some of the wealthest and luxiourious hotels across the land. Imagine my horror when the company decided to put me up in a B!!! To my suprise and complete ignorance I was plesently surprised upon my arrival! The rooms were fantastic! Well decorated and very very clean! This makes my stay and journeys much more pleasent. At night time I ventured in to to the restaurant and the food was brilliant. Decent sized portions and a sensible menu...with decent prices (although the company paid for me!!!). Often traveling around the UK so much can become very lonely. But the staff here are really friendly and chatty and you can have a decent conversation with them as you become part of th family! The day I left they were very busy setting up and preparing for some function which looked amazing. Credit ought to be given here as their profession friendly service spreads out across all their business transactions. My company will definately be using these guys again. thanks bill & janine for your hospitality, good luck and see you soon! John
Review by Mr Sanderson on 7th July, 2007
Add your review Date visited: July 2007
Just came back after spending the week at the Hunters Lodge....all I can say is fab! fab service, fab rooms, fab workers, fab food, and all round fabulous. Nipping clean and very helpful. Chris.
Review by Nichola Rose (Functions&Reservations Manager) on 7th July, 2007
Add your review Date visited: N/A
As a newly established B&B, we take great interest in our customers opinions and feedback...whether this is positive or negative. We strive to rectify any situations in which customers feel we could improve. Now we have had very positive feedback until now, and urge Mrs Paula J, to contact us to with your feedback and express your concerns.
Looking back through the diary we have not had a customer stay with us with your name. Furthermore the dates you have specificied are not applicable in that we were actually closed as a guest house due to refurbishment comitments. As you can appreciate we are very concerned about this.
Furthermore the things you have written about old and new management are untrue. We suggest if this is a personal grudge you please come forward.
Having just recieved 3* status from the AA, we will continue to improve our customer service as much as possible, so please contact me with your recommendations.
Thank you,
Nichola Rose
Functions & Reservations Manager
Review by Paula J on 18th June, 2007
Add your review Date visited: june 07
having booked a room at the so called hunters lodge, we was very disapointed at the service, food and not to mention the quality of the beer, we had visited the lodge under the old mangement many times, who said that they were going to start refurbishment on the rooms so when i saw that they had done them, i booked!! but to my surprise they were no longer there because of the brewery not forfilling there deal, or so i heard. the previous couple were very professional
Review by Mrs Elly on 8th June, 2007
Add your review Date visited: 29/05/07
I recently stayed at the Hunters lodge bed and breakfast. It was fantastic! We were made very welcome by all the staff. The rooms are beautifully decorated, and very very clean. The rooms overlook their large well maintained gardens which are truely delightful. We had a peaceful stay and felt very comftable. The bar and restaurant at the Hunters Lodge is fantastic serving traditional Pub Grub alongside a separate restaurant menu. We absolutely rave about this place it was fantastic. At only £45 per room per night AND including breakfast it was an absolute bargin. We recieved first class service and treatment. We recommended this place to everyone we encounted and we will definately be going back soon! Thank you Hunter's Lodge! Mrs J Elly
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