Reviews of Manor Park Hotel, Prestwick
Review by john evans on 28th July, 2008
Add your review Date visited: 24-27 July 2008
Not sure where to start, but a real competition for the Fawlty Towers award.
1. Arrived with a party of 20 people first night expecting rooms to have already been allocated - not the case and after an hour ended up with a real hash of rooms (example 5 single men sharing annexe and even same beds due to lack of avaialability.
2. Evening meal booked prior to arrival- finally at the table 10.30 with last meal delivered 11.00 p m.. Some meals returned as cold.
3.Sewage smell in annexe - subsequently found wet towel covering dampness.
4.Breakfast service really poor. Only 2 people responsible for cooking / serving/ washing - not acceptable. Small quantities in Annexe.
5. Coach driver located 5 miles away and taxi service for him very unreliable - 2.00 am first evening.
6.Despite continued requests, account not finalised until last minute, delaying departure.
7. Despite assurances, owners not present at agreed times to resolve issues.
All in all a very dissaponting experience which served to ruin the weekend
Hopefully the constructive criticism above will make the owners realise that people are not prepared to sit back and accept such poor service. This should act to serve as a real wake up call.
Review by Ian, Leven on 16th April, 2006
Add your review Date visited: 2006-04-16
Good Points: The family room was comfortable and well equipped.
Bad Points: The hotel was in need of some refurbishment
General Review: The hotel has a touch of Fawlty Towers about it and is in need of a bit of TLC. The staff, however, could not have been more friendly and helpful and the food served in the restaurant was very nice. We used the transfer service to the airport and this went very smoothly.
Review by Max, Oban on 6th April, 2006
Add your review Date visited: 2006-04-06
Bad Points: You can see improvements happening
General Review: Walk into the hotel and you know everything works like clockwork. Staff are eager to please and provided a top quality service. well done
Review by Anonymous on 22nd March, 2006
Add your review Date visited: 2006-03-22
Good Points: Very pleasant room, only complain shower very poor.
Bad Points: We left the hotel very early but breafast was poor, lots of jams etc., but no bread, rolls etc., coffee wasn't drinkable.
General Review: Room quite good, shower poor, evening meal good as was the service from staff. Breakfast disappointment.
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