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Reviews of The Case Is Altered, Hatton

Best rates for a Local Hotel

Review by Martin Ryan on 5th October, 2009

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Despite prior notification and arrangement that 16 Professional men, on a Golf Society meeting, would be turning up for 2 and a half hours responsible drinking, the rudeness and ignorance of the landlady had to be experienced to be believed! This woman is clearly only interested in her "regulars." Early arrivers at the pub were met with a shout through the window "we open at 6." One of our party who was driving was the first to arrive in the car park - the landlady required him to move as he was in a spot where her "regulars" parked. She tried to shoehorn the party into a small room off the main area which was clearly inadequate and then insisted that the party squeeze up in the main bar area so the "regulars" could move freely. A extremely poor pint of lager (the rest of us being on proper ale) was met with the response that she wasn't used to pulling lager as her "regulars" all drank real ale. I could go on. Her attitude was such that we all left after 1/2pints instead of spending what we hoped would be a pleasant evening, and putting something like £400-500 across her bar. Avoid this place like the plague unless you wish to be insulted, treated like dirt and are prepared to respond to her every bark. So much for a service industry!!

Date visited: 1st October 2009

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