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Sussex Reports

Eastbourne, Sussex

Review of Eastbourne by Marie Pedley on May 26th, 2011
Eastbourne is a quiet clean coastal town worthy of a visit and there are many attractions within driving distance. However, we would like to warn fellow travellers about the apartment we stayed in. Here is our review below. Travellers please beware Ground floor Devonshire Mansions Mr Gary Ablewhite Eastbourne UK The best that can be said about this apartment is that it is modern and clean and well located. Our involvement with those associated with running it was disastrous. The first problem is that a few days prior to arriving I rang up to ask about access and where we collect the key. I was informed by our contact Georgina, that she would meet us at the apartment and that we needed to bring our own bedding. This was not in the details and had not been mentioned in any e-mails to me. Upon arrival we parked up a few streets away from the apartment and called Georgina, who said that she would meet us at the apartment. I asked if we could use the secure parking to which she replied abruptly 'no', without any explanation. We had had a long journey and we were fed up with the lack of communication. Our baby had been sick all over her car seat and we had to park on double yellow lines at the apartment while waiting for Georgina to turn up. She never explained that she had to come from another part of Eastbourne and was not located at Devonshire Mansions. After over half an hour of waiting she turned up without an apology and let us in. We asked why we had to provide our own bedding to which she replied that she had not been told to make up the beds for us. We asked for contact details for someone to ring in case there was a problem and she suggested that we contact the apartment owner, Mr Ablewhite. We could also try her but she explained that her phone was playing up and so there was little point. It was the coldest holiday welcome we have ever received and we have stayed in many holiday homes all over the world. Anyway, I tried to contact both Mr Ablewhite and Mr Meehan (agent?) and got no reply from either of them. When we went to the bathroom, we discovered that no towels were provided either, so we had to pop down to the shops to purchase a set of towels. This was very annoying as this was also not mentioned in the property details. Our own fitted sheets also did not fit the king size bed. Our stay at the apartment was uneventful and I have little to complain about the apartment itself. It is located close to the seafront and being on the ground floor the sea can be glimpsed from the apartment. The secure parking is in the basement and is accessed by key fob. To gain access to the car park requires travelling by a lift, even though it is only one floor below the apartment. The is no alternative stairway to the basement. On leaving we cleaned up the apartment and left it as we found it. Over the next few weeks we waited for our deposit to be returned. Please note that it says in the contract that it will be returned within 12 days. I sent off three e-mails that received no reply and tried to call both Mr Meehan and Mr Ablewhite. I was prepared to go through the small claims court to get this matter resolved but it was finally returned extremely late after my wife finally got through to Mr Ablewhite. Once again neither explanation nor apology was given and we believe he intended to keep the deposit hoping we wouldnít chase it up. To conclude, if you want a stress free holiday I would suggest you certainly look elsewhere. I have given the apartment one star because of the terrible service we received from start to finish.

Review of Eastbourne by Andy on May 12th, 2007
Once a place for old farts,Eastbourne is changing fast,with niteclubs opening up regularly to serve the party massive. The hardest part is deciding which niteclub to choose. With 7 withing walking distance,you've got 1 for each nite of the week,a week that'll have you coming back.

Review of Eastbourne by Ron Milligan on March 23rd, 2007
Not so much a review rather the memory of having a last tot of rum in The Hurst Arms at 2pm before getting married on the 24th December, 1964 at St. Phillips Church. I was in the RN then and spent many happy week ends in Eastbourne courting the wife.Happy to say that I am still married. Thank you

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