Reviews of Dog House Hotel, Frilford Heath
Review by Elaine Moyes on 22nd February, 2011
Add your review Date visited: 20/02/11
We traveled 70 miles to have lunch with my brother and sister in law. An hour after our order was taken the meal arrived. All four meals were tepid, we were told you were very busy, sorry but that is not our concern. If you cannot cope then maybe you should book your restaurant accordingly.
We ordered three desserts which again were barely warm[including the custard]. My relative asked for it to be reheated and when it came back there was no difference.
The meals were disgusting. When I complained I was just told 'sorry'. We have regularly eaten at the Dog House Inn but it will be a long time before we go back if we go back at all.
WE WERE VERY DISAPPOINTED BY THE WHOLE EXPERIENCE.
Review by brian goodacre on 10th March, 2009
Add your review Date visited: last september
Come to it every year from northampton and enjoy it every time hope to see this year It's a good day out if any one is thinking of going.
Review by Debbie on 3rd February, 2009
Add your review Date visited: 2009-02-03
Good Points: Spacious hotel in a scenic area. Friendly staff. Great bed, duvet and pillows!
Bad Points: Not enough history of the hotel readily available. The Chef needs to go on a training course on how to cook and what food to buy. The menu did not reflect what you got on your plate. The room was cold on arrival. The kettle only worked if you had enough water in it,otherwise there wass a dodgy connection. No flannels supplied. Directions to the hotel was poor and the knowledge of the area by staff was poor.
General review: Hotel was nice and most of the staff were friendly. The surrounding area was a pleasure to travel round.
Review by Debbie on 3rd February, 2009
Add your review Date visited: 2009-02-03
Good Points: Spacious hotel in a scenic area. Friendly staff. Great bed, duvet and pillows!Bad Points: Not enough history of the hotel readily available. The Chef needs to go on a training course on how to cook and what food to buy. The menu did not reflect what you got on your plate. The room was cold on arrival. The kettle only worked if you had enough water in it,otherwise there wass a dodgy connection. No flannels supplied. Directions to the hotel was poor and the knowledge of the area by staff was poor.General review: Hotel was nice and most of the staff were friendly. The surrounding area was a pleasure to travel round.
Review by Anonymous on 5th March, 2008
Add your review Date visited: 2008-03-05
Good Points: Our room was comfortable and clean. It was of good size and we had a great view of the countryside.
General review: The hotel is in a rural location and is very quiet. The pub and restaurant had a good atmosphere and a good menu. The staff were very helpful organising a taxi for us and also looking after us during our stay. The hotel is only about 8 miles from Oxford.Bad Points: I only grumbled about pillows which were hard and uncomfortable for me
Review by Anonymous on 5th March, 2008
Add your review Date visited: 2008-03-05
Good Points: Our room was comfortable and clean. It was of good size and we had a great view of the countryside.
General review: The hotel is in a rural location and is very quiet. The pub and restaurant had a good atmosphere and a good menu. The staff were very helpful organising a taxi for us and also looking after us during our stay. The hotel is only about 8 miles from Oxford.Bad Points: I only grumbled about pillows which were hard and uncomfortable for me
Review by Harry on 29th December, 2007
Add your review Date visited: 14 December 2007
Cheery helpful staff, extensive menu [ well cooked and with ample portions ] high quality bar snacks...the Pea and Ham Soup is a " must "! The accommodation was well equipped, clean and comfortable
Review by Susan on 28th October, 2007
Add your review Date visited: 2007-10-28
Good Points: Pleasant bar area. Huge choice of food - served piping hot. Bedrooms very clean and comfortable.
General review: This inn is perfect for a short break in our opinion. Close to Oxford but in rural settings. There were so many choices on the menu and the food was so good that we were tempted to stay another night just to try out some different dishes. Very good value for money and one of the best inns we have stayed at. Will definitely go back.
Review by marian cullwick on 30th September, 2007
Add your review Date visited: 29/09/07
I visited with a group of friends, while the welcome was friendly the manner of booking-in we found unduly intrusive.
The dinner was over-priced, under-sized, ill prepared and poorly served. The junior staff were unsupported, and when eventually our dissatisfaction was acknowledged by a member of the management team it was done so grudgingly. We were told that we would not be charged for our dinner. However our bill included a charge for the one meal of five that was pleasant but spoiled by the quality of the rest.
I will not be recommending this establishment to any friend, acquaintance or even a mild enemy!
Review by mr & mrs green on 1st July, 2007
Add your review Date visited: saturday 30th july 2207
Rude Staff and manager
Awfull Food
No service at bar after 10.30pm
Understaffed.
will not be telling anyone about your hotel.
badly trained staff.............
Review by Roland on 4th October, 2006
Add your review Date visited: 13/09/2006
A really nice and friendly place. Good breakfast.
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