Reviews of Bounds Taxis, Northampton
Review by p tew on 29th May, 2019
Add your review Date visited: 20 may 2019
Due to thier good reviews I phoned Station taxi's and booked a car for 9am on a monday, stating 4 people and 2 suitcases. At 9.15 a bounds taxi arrived 15 mins late-it was a old van type VW It only had seat belts for 3 people, so the middle rear had NONE. On getting away it sounded like the exhaust was loose as the engine sounded rough!. took ages for the car to get up to speed. when he slowed down he had to keep applying the hand brake, so something must have been wrong with the main brakes. This car was not roadworthy and probably wouldnt pass an MOT!!! It was certainly NOT
like the flashy photos on the website!!
Review by Mark Walter on 29th September, 2018
Add your review Date visited: 28/08/2018
Thank you Bounds Driver for leaving us stranded when the BOOKED vehicle arrived only to drive off with the wrong passengers, with me 2 metres away waving at him, it was also 1 minute early so we were not even late. I also ran after the Taxi as it pulled onto the road so he either did not look in his mirrors or decided to blank us, not impressed, time to use another Taxi company
Review by M. Souter on 31st August, 2017
Add your review Date visited: 18/08 & 28/08/2017
I would like to thank Bounds Taxi s for sending us two very good drivers and cars for our Airport Transfers. Both drivers were very polite and considerate, and may I say that the cars were immaculate inside and out . Thankyou again for a very good service.
Review by Lawrence Bush on 21st October, 2016
Add your review Date visited: not
I would never use Bounds taxis as their driver donot know the law about parking.They park on double yellow lines;approaches to zebra crossings and nearly always double park.Whenever I have driven behind them they always exceed the speed mimit and disobey the red traffic lights.Their drivers are a risk to their passengers and other road users, so I would never use them.
Review by PJB on 13th September, 2016
Add your review Date visited: 13/09/2016
Rang today to arrange a taxi to take three of us to Birmingham airport.
I informed the controller the pick up address was on overstone lakes caravan park the reply was we only pick up at the main entrance, I explained that my mother in law is blind and the difficulty in getting her and luggage to the main entrance but the answer remained the same. surely this is discrimination to the disabled.
Needless to say we shall never use Bounds taxis again.
Review by Paul Onyett on 28th February, 2016
Add your review Date visited: 28/2/16
Asked for a taxi to take me to the station and I asked them to bring one to pick up my dog. The taxi turned up late then refused to take me and the dog to the station. Then pretended he was frightened of dogs but then said he was OK with Guide dogs. He pretended to phone his office and deliberately tied up the line so that I could not get through. When I phoned the office and told them of the problem they did not apologise just stated their drivers were self employed and they could not control them. On this point alone they therefore must be putting people at risk including schoolchildren because without proper control of their drivers how can they guarantee their safety? Avoid this taxi firm. I shall enjoy calling the local authority.
Review by norma mcfarlane on 22nd March, 2015
Add your review Date visited: 22 march 2015
I am disable and have been use your firm for many years once or twice weekly sometime more without any problem the taxi driver who picked me up this morning at 10.30.am stopped at no 40 and refused to come up to my house when I ask why he was rude I said I would complain he said that I should. I know that I can use other taxi firm but I am very upset of this treatment
Review by carol on 19th November, 2014
Add your review Date visited: 21/10/14
Booked a taxi at 0700 on automated machine for 8.15by 8.40 taxi still not arrived.i rang bounds to follow up and was told by the operator that taxi had not been dispatched yet.i told him I was not happy as this was not the first time this had happened. He told me never to ring them again and to use county taxes. He said he wasn't Jesus or Moses and could not predict problems with traffic.my kuda needed to get to school and I was stuck.i have started using county cars as advised after having been a bounds customer for over 14 years. To say I was disappointed would be an understatement.
Review by Paul on 26th December, 2010
Add your review Date visited: 26/12/2010
Booked taxi on 25th at 19:20 for a pick up on 27th at 06.40.
At 06.53 the taxi arrived and then preceeded to go the longest route to my destination.
This was a surprise as i only use the one taxi.
Of late the service has got poor, Somehow i don't think my boss would except "sorry" for being late all the time. Even on a day when you have to pay double fair!!
Review by Martin on 30th January, 2008
Add your review Date visited: 30-1-08
I was recently stranded in Northampton late at night. I phoned two or three taxi companies only to be told they be about 45 minutes before they could pick me up, I was stranded. I popped in to a pub and asked the bar staff if they knew of any taxi companies I could try and they said about Bounds Taxis in Bradshaw Street at the top of the Drapery. When I got to the Bounds Taxis office, I found a large, bright waiting lounge and staff at the booking terminals. I waited no more than 1 minute and my taxi arrived. Whilst waiting for the taxi to draw up I watched Sky News on the large flat screen TV's. Brilliant, not only did I not have to wait for my taxi but in the waiting lounge it was warm, bright and dry. Now I just keep Northampton 62 62 62 the Bounds phone number in my mobile. Many thanks Martin
Review by S Dillon on 17th June, 2007
Add your review Date visited: 16/06/2007
Would not use again. I pre-booked a mini bus and obtained a quote which was compariable to other firms. On reaching the destination we were informed that the price was 50% more expensive and that quotes are only approximations. Had I been informed of this at the time of booking I would not have chosen the company.
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