Reviews of Castle Hotel, Kirkby Stephen
Review by Anonymous on 1st August, 2008
Add your review Date visited: 2008-08-01
Good Points: nice waiters
Bad Points: 1. When we arrived to get our family room, instead of a double-bed and two beds for our 2 daughters, there were only a simple bed + a camp-bed added for one of our children....
In fact, it was a bedroom for three people, so it was very tiny for four people. (But we did not get any reduction of price for this inconvenient).
2. The matress of the double-bed was very uncomfy !
3. We stayed two days in this hotel and we were surprised to see that no cleaning nor beds tidying were done for the second night. Besides, the towels have not been changed during our stay.
4.We were not informed when we booked, that this hotel was also a pub (free house) !!! So, both nights (especially on Saturday night), it was horrible to hear the noise just below our windows !!! People shouting roughly and screaming with laughter, ...till two or three am !!!
Very bad nights !
General review: Very bad !
We won't go there another time !
We do not recommend !
Review by HELEN on 19th February, 2008
Add your review Date visited: 2008-02-19
Good Points: The breakfast was fantastic-best full English we had had for ages and excellent value.
Bad Points: Room was a bit cool although it was way below freezing outside. Once in bed nice and warm but maybe double glazing would help.
Review by martin j gabanski on 4th June, 2007
Add your review Date visited: may/june 07
I have visited this hotel several times during the last twelve months and have always been very pleased with the service and accommodation.The 'working'owners are extremely professional, and also most friendly and welcoming,as are their staff.The dining facilities are really nice and the food is excellent.I can not think of any other hotel where I have enjoyed my stay as much as I have here.This hotel is well run and is in a lovely position in a lovely part of the country.It's a wonderful place to relax in.
Review by David, Colchester on 5th September, 2006
Add your review Date visited: 2006-09-05
Good Points: The staff and the food quality
General Review: The very friendly owners made us all very welcome - including the children. The accomodation was good value for money and there were nice touches such as chocolate frogs on the childrens beds. The food - both evening meal and breakfast - was excellent.
Review by Anonymous on 28th August, 2006
Add your review Date visited: 2006-08-28
Good Points: Lovely location, friendly atmosphere, helpful staff.
Bad Points: Typical English plumbing - the shower was either boiling hot or freezing cold - no in between!!!
General Review: A nice old fashioned pub hotel, well run with enthusiasm and an ideal spot for an overnight stay or even a couple of days exploring this wonderful part of England.
Review by Anonymous on 9th August, 2006
Add your review Date visited: 2006-08-09
Good Points: large clean rooms good breakfast wonderful wall painting
Bad Points: hot and noisy because of inn status, deco needs smartening up
General Review: Wasn't in Kirkby Steven,Brough quiet and a bit run down,but nevertheless will probably improve over the next couple of years. Nice owners who I'm sure will make a good go of it
Review by Anonymous on 1st June, 2006
Add your review Date visited: 2006-06-01
Good Points: comfortable. Good position for visiting Lakes and Yorkshire Dales. Good breakfast. Friendly staff. plenty of parking. Large bath.
Bad Points: Would have liked a hair dryer in the bedroom. Bedroom furniture slightly dated. Shower would have been nice in the bathroom.
General Review: We were happy with the accommodation for 2 nights. Decided not to eat there although menu looked ok, because bar area was lacking in atmosphere. Drove to a pub about 1 mile away where food can definately be recommended.
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