It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Reviews of Custom House Hotel @ ExCel, Docklands

Best rates for a Local Hotel

Review by Daniel on 1st May, 2009

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Good Points: Happy and helpful staff, clean rooms with comfortable beds. Well positined for Excel and DLR station. Bad Points: Noisey rooms (walls quite thin) and noise from other residents in halls at night. Some noise from airplanes and station although not too bad. General review: Had a great weekend, enjoyed the stay, and the food in the attached pub.

Date visited: 2009-05-01

Review by Anonymous on 6th March, 2009

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Bad Points: At 9.30 am, only 2 of the breakfast options were available and we were required to wait 15 minutes before fresh supplies were ready. At the bar, there was only limited alcoholic drinks, no spirits, very slow service - only one person serving a lot of people. Totally inadequate bar facilities after returning from our evening out. General review: Excellent, apart from the 2 items above.

Date visited: 2009-03-06

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